Introduction
The telecom sector is at the forefront of digital transformation. With 5G rollouts, cloud-native services, streaming platforms, IoT-driven devices, and a surge in customer demand for seamless connectivity, telecom providers are managing some of the most complex and data-intensive infrastructures in the world. Behind the scenes, these networks rely on high-performance databases, data lakes, and AI-driven technologies to process billions of transactions, events, and queries in real time.
However, rising operational expenses (OpEx), unpredictable cloud costs, and the need for transparent cost allocation across business units create challenges for telecom companies. IT and finance leaders struggle to balance service quality with financial accountability while ensuring that systems scale seamlessly during traffic surges.
This is where Enteros UpBeat, a patented AIOps-powered SaaS platform, transforms telecom IT and financial operations. By optimizing database performance, enabling AI SQL-driven insights, improving data lake management, and supporting precise cost allocation, Enteros empowers telecom companies to deliver consistent service while reducing costs and driving RevOps efficiency.
In this blog, we’ll explore how Enteros helps the telecom sector address its toughest challenges—ranging from performance bottlenecks and cost inefficiencies to the complexities of managing massive data infrastructures.
1. Why Database Performance Is Mission-Critical in Telecom
Telecom operators rely on databases and data lakes for nearly every operational function:
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Customer Relationship Management (CRM): Supporting billing, payments, and account management.
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Network Operations: Managing call records, real-time traffic monitoring, and service quality assurance.
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IoT and 5G Systems: Handling massive data streams from devices and sensors.
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Content Delivery & Streaming: Optimizing video, gaming, and data services for millions of users.
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Fraud Detection & Security: Running AI-driven models to detect anomalies and prevent breaches.
Even minor latency or downtime in these databases can cause:
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Dropped calls or poor quality of service.
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Delayed billing cycles and customer dissatisfaction.
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Inefficient bandwidth allocation.
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Higher churn rates and lost revenue opportunities.
Simply put: Database performance = customer experience + revenue protection in telecom.
2. Rising Operational Expenses and Cost Allocation Challenges
Telecom is a capital-intensive sector. In addition to maintaining network infrastructure, companies spend billions annually on:
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Cloud hosting and database licensing.
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Storage for data lakes managing petabytes of information.
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AI/ML workloads for predictive maintenance and fraud detection.
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Real-time billing and customer engagement platforms.
Common OpEx Pain Points:
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Overprovisioned Cloud Resources: Databases scaled for peak demand, but underutilized off-peak.
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Opaque Cost Structures: Difficulty attributing costs between divisions such as consumer, enterprise, and wholesale services.
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Seasonal Spikes: Billing, promotions, or 5G upgrades lead to unpredictable expenses.
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Lack of Financial Visibility: Finance and IT teams often struggle to forecast and allocate costs effectively.
Without clear cost attribution, telecom companies risk inefficiency, wasted budgets, and strained profitability.
3. Enteros and AI SQL for Telecom Database Optimization
Enteros UpBeat introduces AI SQL-driven optimization to telecom IT operations:
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Anomaly Detection: Uses advanced algorithms to detect abnormal spikes in query workloads, call data, or network usage.
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Root Cause Analysis: Identifies bottlenecks in CRM systems, billing platforms, or network monitoring databases.
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Query Optimization: Improves execution of SQL workloads powering billing, fraud detection, and predictive maintenance.
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Scalability Forecasting: Predicts database resource requirements during seasonal campaigns or sudden network traffic surges.
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Data Lake Integration: Ensures large-scale structured and unstructured data processing with minimal latency.
With AI SQL, telecom companies gain real-time observability into database operations and the ability to automate optimization.
4. Data Lakes and Performance Management
Data lakes are central to telecom analytics. They store raw and structured data across millions of customer interactions, call records, and IoT device streams.
Challenges in managing telecom data lakes include:
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Data Overload: Petabytes of data slowing query response times.
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Complex Queries: AI/ML models requiring high-performance access to historical and real-time data.
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Cost Explosion: Expensive storage and compute requirements, often duplicated across clouds.
Enteros helps by:
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Monitoring performance across multiple database and data lake environments.
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Identifying underperforming queries and workloads.
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Rightsizing compute and storage requirements to match demand.
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Reducing redundancy across multi-cloud and hybrid environments.
This ensures that data lakes remain an asset—not a liability—in telecom operations.
5. Cloud FinOps and Telecom Cost Allocation
Telecom leaders are turning to Cloud FinOps to gain financial accountability. Enteros strengthens this practice with:
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Granular Cost Attribution: Assign cloud/database expenses to divisions such as enterprise services, consumer broadband, or IoT.
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Forecasting Models: Predict OpEx changes during product launches or network expansions.
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Rightsizing Resources: Prevent overspending on idle infrastructure by scaling databases dynamically.
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Multi-Cloud Optimization: Manage costs across AWS, Azure, GCP, and private telecom data centers.
The result is financial visibility and efficiency, enabling finance teams to align IT investments directly with revenue generation.
6. RevOps Efficiency in Telecom
Revenue Operations (RevOps) is critical in telecom, where IT systems directly influence customer acquisition, retention, and revenue.
With Enteros, telecom operators achieve:
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Reduced Downtime: Faster resolution of network and billing database issues.
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Improved Customer Experience: Reliable services that reduce churn.
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Optimized Campaigns: IT and finance alignment ensures promotional campaigns run smoothly without unexpected IT costs.
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Revenue Growth: Transparent cost attribution ties IT efficiency directly to revenue outcomes.
In short, Enteros ensures that every IT decision is a revenue-driven decision.
7. Real-World Telecom Use Cases of Enteros
Case Study 1: Optimizing Billing Databases
A large telecom provider faced delays in billing cycles due to slow database queries. Enteros optimized SQL performance, reducing billing delays by 40% and improving cash flow.
Case Study 2: Cost Attribution in Network Services
An operator struggled to allocate cloud costs across enterprise and consumer divisions. Enteros introduced cost attribution, saving $25 million annually in OpEx.
Case Study 3: Forecasting Cloud Costs During 5G Rollout
During a nationwide 5G launch, unpredictable database workloads spiked costs. Enteros’ forecasting models predicted demand and right-sized resources, reducing cloud spend by 30%.
8. Strategic Benefits for Telecom
By adopting Enteros, telecom companies can:
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Boost Database Performance: Ensure faster CRM, billing, and network operations.
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Optimize Data Lakes: Improve query response times for AI/ML workloads.
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Enable Cloud FinOps: Gain transparency and accountability in cloud usage.
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Improve Cost Allocation: Assign expenses accurately across business units.
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Drive RevOps Efficiency: Align IT, finance, and business growth goals.
Enteros is not just a platform—it’s a strategic partner enabling telecom providers to scale with confidence while reducing costs.
Conclusion
The telecom industry thrives on connectivity, but its backbone is database performance and financial accountability. With growing demands for 5G, IoT, and cloud-native services, telecom operators must ensure systems run efficiently, costs are controlled, and IT aligns with revenue.
Enteros UpBeat delivers this transformation by optimizing database performance with AI SQL, streamlining data lake operations, and embedding Cloud FinOps practices. For telecom leaders seeking to reduce OpEx, improve cost allocation, and drive RevOps efficiency, Enteros is the key to unlocking long-term growth.
FAQ
1. How does Enteros improve database performance in telecom?
Enteros uses AI SQL algorithms to detect anomalies, optimize queries, and forecast scalability needs, ensuring telecom databases run smoothly across billing, CRM, and network systems.
2. Can Enteros reduce operational expenses (OpEx) for telecom providers?
Yes. By rightsizing cloud resources, forecasting usage, and optimizing data lake performance, Enteros helps telecom companies cut unnecessary spending.
3. How does cost allocation work with Enteros?
Enteros provides granular cost attribution, allowing telecom companies to assign IT and cloud costs to divisions such as enterprise, consumer, or IoT services.
4. Does Enteros integrate with data lakes?
Absolutely. Enteros optimizes performance for data lakes handling petabytes of structured and unstructured telecom data, ensuring fast AI/ML processing.
5. How does Enteros support RevOps in telecom?
By reducing downtime, optimizing costs, and aligning IT operations with revenue outcomes, Enteros strengthens RevOps efficiency for telecom operators.
The views expressed on this blog are those of the author and do not necessarily reflect the opinions of Enteros Inc. This blog may contain links to the content of third-party sites. By providing such links, Enteros Inc. does not adopt, guarantee, approve, or endorse the information, views, or products available on such sites.
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