5 Requirements for an IT Operations Management Platform

5 Requirements for an IT Operations Management Platform

The administration of high-stakes, intricate, and extensive operations may be a difficult task to undertake. Conquering that obstacle is what separates a business that’s sustainable from one that falls behind its rivals in the race for market share. What characteristics must an IT operations management platform have so as to demonstrate that it’s capable of meeting such a monumental challenge and delivering the results that are necessary for you to require the lead in your industry?

Processes and operations are the foremost important factors to think about in an organization because their success is contingent on how well they perform their tasks. When your mission has got to handle large volumes when your organization yields a fancy, multi-tier organization, when you must go with stringent regulatory practices, or when severe time or quality constraints are imposed on your performance, these aspects become serious challenges. Each and each one of these facets makes it more urgent to search out an information technology platform that’s capable of addressing the particularities of process management and also the optimization of operations. In the end, a mainstream IT solution cannot compare to the capabilities of an IT operations management platform that’s capable of delivering process efficiency in a very sustainable manner. These capabilities are very different. You’re also ready to overcome the challenge of efficiently managing such complex operations because of the key capabilities that you simply possess.

Processes are inherently dynamic, and as a result, they need to be able to fit the ever-evolving circumstances of the environments during which they’re disbursed. You’ll use a static approach and make your world conform to the standardized nature of common ERP-like platforms if you have got the time, if your volume is low, or if failure features a minimal impact on your bottom line. If any of those conditions apply to you, then you’ll use a static approach.

Working in accordance with your DNA, however, can mean the difference between utter failure and colossal success. Slight differences, surgical modifications, and specific, operation-related views can all lead to huge gains, and when this happens, you come to the realization that working in accordance together with your DNA is important.

This is intricately intertwined with the IT operations management platform that assists you in the management of your processes and provides the amount of optimization and control that allows your organization to outperform its peers in terms of performance. Therefore, what are the foremost important fundamental characteristics that an IT platform must clearly exhibit for you to own faith that it’ll provide the amount of efficiency and control that you just require?

Let’s take a better look at each of those aspects of IT operations management platform:

Responsiveness

The ability to dynamically adapt one’s responses to changes that are detected within the behavior of a process is understood as responsiveness. It must handle information in real-time to minimize the disruption in information flow and gain precious time to address change management. It must generate dynamic responses that produce the optimal outcome, which is that the right decision, at the correct time, is delivered to the correct people. this implies that an IT operations management platform has to be designed to react to events, instead of following a module-based preset functionality. to actually be responsive, you can not simply assert that you just will deliver impressive results; rather, you wish to possess the architecture, the design, and therefore the operation which will enable you to try and do so.

Process-oriented visibility

The visibility that’s focused on processes is a vital component of any IT operations management platform that’s intended to be used in operational settings. Simply building pretty graphs and reports thereupon information is impossible. you would like to form certain that you simply are able to deliver process-oriented dashboards that are capable of managing massive volumes of data, which are generated in real-time, while still maintaining a spotlight on the structure of every process that has to be managed. and also the same information is organized in an exceedingly kind of alternative ways, so as to produce various roles with the suitable information for the aim of constructing the simplest decisions that may be made. Additionally, having visibility into a process means having to hide instantaneous status monitoring, tendency inference, and automatic notification. Processes need a proactive approach that’s supported by understanding how the method is behaving, how it absolutely was purported to be behaving, and receiving alerts before the matter occurs so as to function properly. so as to accomplish this, you may need a visibility and monitoring infrastructure that has been purposefully developed, is centered on the method, and is capable of working in real-time.

Flexibility

The flexibility of an IT platform for operations management has to be commensurate with the need to regulate alterations within the nature of the business and also the processes involved. And as tougher scenarios are conceived, the speed at which and therefore the frequency with which change occurs are setting new benchmarks. As a result, your business’s information technology platform has to be adaptable; more specifically, it should be tailored to your organization’s requirements for modifying behavior and gaining competitiveness goes up to its operations. This means that your information technology platform must provide you with the flexibility to map your process through configuration and rule-based behavior, giving it the flexibility to quickly adapt to changes and new requirements. If you wish to produce custom-made, standard modified behavior on top of your platform, then you’re engaging in an exceedingly cumbersome process that’s troublesome and lengthy on every occasion you would like to alter. Once you finally finished making that change, things had already outpaced your ability to search out an answer, and also the opportunity had passed you by. Therefore, you wish to be agile when defining the wants, mapping them against your platform, and producing the end result by modifying rules and configuring behavior. You must also depend upon a customary, rich framework that delivers the concepts and allows you to align them within the precise manner in which you need them to.

Scalability

Scalability refers to the power of your IT operations management platform to still deliver the identical results whether or not your company expands, your processes change in a very way that needs more information, or your lead times get shorter. There’s no simple solution to the difficulty, like adding more processing power to figure out that. it’s important to possess a suitable operational infrastructure, one that creates use of distributed computing, priority-based processing, and real-time scenario analysis, in order that information is often managed more effectively and also the very best dynamic responses are often generated. Additionally to the present, so as to scale back infrastructure costs, you may have to couple this with real-time resource allocation and deallocation, and also the platform will guarantee top-level availability. After all, this can be a platform that has to perform its duties with response times that are but one second, no matter the load or the wants.

Integration capability

Integration capability is the ability that your organization possesses, through the IT platform, to be connected to everything that’s relevant to your processes. This includes humans, robots, sensors, and other IT platforms that have information that’s relevant to any one activity. Your IT platform has to support mobile interfaces so as to supply humans with effective and speedy access to information and to gather information supported by humans because it occurs. This provides top-level accuracy, still as efficiency in handling exceptions and running operations. Your IT platform has to cover stable, transactional, and highly resilient interfaces to other systems so as for you to receive relevant process info and propagate information that creates the wheels turn in both your company’s landscape and within the landscape of your partners. Lastly, your IT platform must be ready to provide connectivity to any enabled device, whether or not it’s a sensor, a robot, or an automation facility. This is often necessary to create it possible to form effective use of real-time events so as to dynamically optimize your processes and gain complete control over your business. Integration is the key factor that determines the end result and delivers the real-time enablement that propels your processes to the subsequent level.

Processware has spent years conducting research so as to develop an information technology cloud platform that’s intended to deliver unrivaled and long-term operational efficiency. The platform was designed with a primary emphasis on the subsequent five key characteristics. We’ve got put this platform through its paces in a number of the foremost challenging and unsure operational environments on the earth. There, we were able to compare it to both our own expectations and people of other IT platforms, which allowed us to demonstrate both our price and also the robustness of our strategy. As a consequence of this, we are pleased to supply an information technology solution that equips our clients with the capacity to fulfill ever-greater challenges while simultaneously maintaining their level of efficiency, effectiveness, and an ever-stronger bottom line. Take a glance at this cutting-edge, state-of-the-art platform, which has only recently been developed.

​

About Enteros

Enteros offers a patented database performance management SaaS platform. It proactively identifies root causes of complex business-impacting database scalability and performance issues across a growing number of clouds, RDBMS, NoSQL, and machine learning database platforms.