Hedge Funds / Exchange

Organization’s software technology powers dozens of major hedge funds and manages over 2 trillion USD in total.  From every perspective, it is a data and a database-driven business.

Challenges: Slow, Cumbersome Analytics, Home-Built Tools

The organization’s Technology group manages a sizable portfolio of applications. They use by companies on and off its exchange, hedge funds management, private markets technology, and corporate web properties.

Organization is continuously introducing new technology, resulting in a diverse and complex ecosystem of technologies and infrastructure. It’s challenging to figure out what’s causing database performance problems. Given the interconnection and complexity of the platforms, diagnosing issues affecting database application performance and availability can be complex.

Traditionally, organization has monitored and managed its applications using a variety of somewhat disparate monitoring, alerting and log analysis tools. This broad toolset creates inefficiencies in tracing a problem to their root cause.

“It’s the typical challenge of having to piece together monitoring and database performance data across separate systems, tools, and layers in the architecture. And even if the data is available, it is difficult and time-consuming to directly connect the chain of events and correlations vs. causation,” says Senior Vice President of Technology Solutions.

According to Stephen, Director of Business Analytics, doing the analysis could take many hours, sidetracking development and operations team members from more critical projects. “Enteros enables an innovative approach to analyze a modern database application stack. Using Enteros allows us to harvest the valuable business portfolio data in a fraction of the time it took earlier,” says Stephen.

Solution: Powerful Out-of-the-Box Functionality Delivers Results in Less Than an Hour

When organization decided to go outside for an database performance management (DPM) solution, it was looking for something that offered high value right out of the box. The team is looking at how the system builds to collect data and what type of analysis and insight it gave right away.

“It can collect all this amazing data,” Stephen explains, “but if it can’t correlate requests and transactions (that may be failing) across database systems to the possible issue, won’t use it very much.”

After looking at several of the leading DPM providers, Enteros quickly rose to the top. Enteros immediately demonstrated its ability to deliver value right out of the box.

“It worked as it was advertised and it worked very easily,” Stephen says. “It was simple to deploy. It took minutes, literally. On our first proof-of-concept, we saw results within an hour.”

Comparing it to the other tools and services in the market, Stephen says, “It really stood very well within a DevOps model, in this day and age where there is a lot of complexity within a given database application architecture.

The system’s overlap that came out of the box just really sold the product during the pilot project. Seeing how a problem database application interacts with the different layers and systems inside or outside of the environment  is truly critical”

Enteros solution provided Enteros with the visibility across its highly complex and extended application environment, both locally in its data centers and in the cloud, predominantly for Java and Scala applications. The platform use to monitor and analyze database applications’ health, quickly track down and resolve problems, and provide performance insights in pre-production circumstances.

Benefits: Speed, Visibility, and a Compelling Roadmap

Enteros’ key benefits include visibility and a short resolution time. Along with the opportunity to access a whole new level of actionable data. Teams no longer have to go through the arduous manually scanning performance data for issues. It takes time to address a problem that has shrunk from hours or days to minutes. The platform quickly identifies the issues, whether a database query in code, a database structure, or a database setup.

When we changed a platform and introduced other database platforms to the systems, Enteros provided “the capacity to track an issue graphically and intuitively through the interface,” according to Stephen.

Both the workers and the customers enjoy Enteros. “Flat out, it’s one of the best strategies we’ve used here to improve the speed of our database application,” the engineers noted. It’s a collection of technologies that allow for seamless traceability and a view that integrates monitoring and product usage.”

“We continue to work with innovative companies such as Enteros to support the Business and leverage Devops”.